Responsible for providing exceptional Guest Service while providing professional nail, hand and foot treatments.
Responsibilities :
- Provide consistent professional nail, hand and foot treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
- Ability to effectively perform all spa treatments and services as defined by the position being performed
- Properly care for equipment and use proper amounts of products to be cost effective
- Uphold the standards of sanitation and sterilization as directed by law and Tenaya stone Spa policies and procedures
- Perform prep work and properly clean and restock room as required
- Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
- Handle Guests questions and concerns professionally and courteously
- Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
- Attend mandatory training to maintain knowledge of current spa policies, procedures and trends
- Must be able to perform all nail, hand and foot services offered by Tenaya Stone Spa
Basic Qualifications :
- You must be at least 18 years of age to be considered for this role
- Must currently hold and maintain state Nail Technician license (with state of California)
- Previous experience in a spa or hotel environment
- Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods
- Possess complete knowledge of all services and products while educating Guests
- Strong verbal communication skills
- Must have enthusiasm and possess excellent Guest service skills
- Receptive to special requests and proactive in anticipating Guests needs
- Knowledgeable about The Disneyland® Resort and surrounding area
Preferred Qualifications:
- Basic computer knowledge
Additional Information :
SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This is a Full-Time position that requires full availability, including working evenings, weekends and holidays when needed.
SUBMITTING YOUR APPLICATION
After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
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The pay rate for this role in California is $21.13 per hour, plus commission and gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
